Privacy Policy

1. Introduction

WorkForge ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

This policy applies to all users of WorkForge, including businesses, contractors, and visitors.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Business name
• ABN (where applicable)
• Location
• Account type (business or contractor)

Verification Information

For contractors and some businesses, we may collect:

• Licences
• Insurance documents
• ABN details
• Other verification-related documents

Platform Activity

• Job postings and applications
• Messages sent through the platform
• Ratings and reviews
• Login and usage data

3. How We Collect Information

We collect information when you:

• Create an account
• Complete your profile
• Submit verification documents
• Post or apply for jobs
• Send messages
• Contact us via forms
• Use the platform

4. How We Use Your Information

We use your information to:

• Provide and operate the WorkForge platform
• Verify users and maintain platform trust
• Facilitate connections between businesses and contractors
• Communicate with you about your account
• Provide customer support
• Improve platform performance and features
• Meet legal and regulatory requirements

5. Verification Documents

Verification documents are:

• Used solely for verification purposes
• Reviewed manually by authorised admin staff
• Stored securely with restricted access

6. Sharing of Information

We do not sell your personal information.

We may share information:

• Between businesses and contractors as required for job engagement
• With service providers who assist in operating the platform
• Where required by law or legal request
• To protect the rights, safety, or integrity of WorkForge or users

7. Messaging & Communications

Messages sent through WorkForge:

• Are job-based
• May be reviewed by admin if reported or required for moderation
• Are stored for record-keeping and dispute review

We do not monitor private messages unless necessary.

8. Cookies & Analytics

WorkForge may use cookies and similar technologies to:

• Improve user experience
• Understand platform usage
• Maintain security

You can control cookies through your browser settings.

9. Data Storage & Security

We take reasonable steps to protect your information using industry-standard security measures.

10. Data Retention

We retain personal information only as long as necessary to:

• Provide the platform
• Meet legal obligations
• Resolve disputes
• Enforce our terms

You may request deletion of your account and associated data, subject to legal requirements.

11. Your Rights

You have the right to:

• Access your personal information
• Request corrections
• Request deletion (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made via the Contact Us page.

12. Third-Party Services

WorkForge may link to third-party websites or services. We are not responsible for their privacy practices.

13. Children's Privacy

WorkForge is not intended for users under 18 years of age. We do not knowingly collect information from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via the Contact Us page.