Trust & Safety on WorkForge
Trust is the foundation of successful working relationships. WorkForge is built to help businesses and contractors connect with confidence through clear processes, verified profiles, and transparent workflows.
How Contractor Verification Works
Before contractors can accept work on WorkForge, they must complete a manual verification process. This process helps ensure businesses are connecting with genuine, professional contractors.
Verification Requirements
What Contractors Are Verified For
Depending on the type of work, contractors may be required to provide:
- ABN details
- Licences (where applicable)
- Insurance documentation
- Identity confirmation (basic)
Verification requirements may vary by industry and job type.
Verification Status Explained
Contractor profiles display a clear verification status so businesses can make informed decisions.
Unverified
Profile created, verification not yet submitted
Pending
Documents submitted and under review
Verified
Approved by admin and eligible to accept work
Only verified contractors can apply for jobs, message businesses, or accept work.
Manual Review by Our Admin Team
Unlike fully automated systems, WorkForge uses manual review to ensure verification is practical and context-aware. This allows us to:
- Review documents carefully
- Handle industry-specific requirements
- Reduce false approvals
- Maintain platform quality
Safety for Businesses
WorkForge helps businesses hire with confidence by providing:
- Verified contractor profiles
- Transparent ratings and reviews
- Job-based messaging (no shared personal contact details initially)
- Clear job records and history
- Admin oversight when issues are flagged
Businesses are encouraged to review profiles and verification status before hiring.
Safety for Contractors
WorkForge also supports contractor safety by offering:
- Verified business accounts
- Clear job scopes before acceptance
- Job-based communication records
- Admin review for reported issues
- Ability to decline jobs freely
Contractors remain in control of which jobs they accept.
Disputes and Issue Handling
If an issue arises:
- Jobs can be cancelled with a reason
- Disputes can be flagged to admin
- Admin may review job records and messages
During the MVP phase, disputes are handled manually to ensure fair and flexible outcomes.
Important Information
WorkForge:
- • Does not guarantee job outcomes
- • Does not act as an employer
- • Does not process payments between users
- • Does not provide legal or financial advice
Businesses and contractors remain responsible for their own agreements and payments.
Data Protection & Privacy
We take data protection seriously and use secure systems to protect user information.
Verification documents are:
- Access-restricted
- Reviewed only by authorised admins
- Stored securely
Work With Confidence on WorkForge
Whether you're hiring or looking for work, WorkForge is built to support transparent and professional connections.